We specialize in providing high-quality outsourcing solutions to startups, small and medium-sized businesses, and healthcare organizations. Our diverse range of services includes:
Located in Belgrade, Kragujevac, and Novi Sad, serve clients across the United States and beyond. With a focus on efficiency, professionalism, and cost-effectiveness, we ensure your business operations run smoothly while you focus on growth and success.
Our Customer Service Call Center ensures top-tier support with a focus on:
Skilled agents who handle every interaction with courtesy and expertise.
Clear and effective communication to cater to diverse customer needs.
Advanced technology with noise-canceling features for seamless and clear communication.
Strict adherence to regulations to ensure the confidentiality and security of sensitive information.
A highly organized team capable of managing a large volume of calls efficiently without compromising quality.
Our end-to-end medical billing services are designed to simplify your revenue cycle management and maximize reimbursements. We handle every step of the billing process with precision and expertise, including:
Ensuring accurate insurance verification and pre-authorization for smooth claims processing.
Making sure that we are contracted with all relevant insurance carrier and ready for patients.
Delivering precise coding and accurate charge entries to minimize claim rejections.
Managing claims and follow-ups efficiently to accelerate reimbursements.
Quickly identifying and resolving claim denials to reduce revenue loss.
Meticulously tracking and recording transactions for complete financial transparency.
Our file administration services provide comprehensive support to healthcare practices, ensuring seamless access to all relevant patient charts and documents. We specialize in:
Accurately preparing and organizing charts based on doctors’ schedules to ensure timely availability.
Handling the secure storage and retrieval of medical records for smooth day-to-day operations.
Facilitating communication through voice, text, and email to keep patients informed and engaged.
We prioritize compliance by enforcing strict HIPAA regulations at every step, ensuring the confidentiality and security of sensitive patient information. With our meticulous approach, we reduce administrative burdens, enhance workflow efficiency, and allow your team to focus on delivering exceptional patient care. Our HIPAA compliance policy is developed by Cyber Security Professionals and updated to match the needs.